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Business transformation of the Birmingham City Council (part 2)

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Business transformation of the Birmingham City Council (part 2)

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BCC Birmingham City Council business change business transformation SAP

By Allan Tan | Nov 1, 2010

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In part 2, Glyn Evans, corporate director of Business Change at the Birmingham City Council, elaborates on the approach his organization undertook to effect process change throughout the public sector. He elaborates on the effectiveness of CHAMPS, a methodology to transform everyone in the employ of the BCC. He concludes the discussion with the prospect for the future, including the one billion pound savings the Council expects to achieve over the ten years lifecycle of the project.

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Business transformation of the Birmingham City Council (part 2)