Change Management in the public sector

By Allan Tan | Mar 15, 2010

Thumbail image from server side store: 

Resistance to change is a natural occurring issue among employees in private and public sector organizations. One of the challenges of the Efficiency Unit is to help civil servants understand how their positions in the department influences the operation of the unit, and how changes can positively affect the overall performance of the department.

Kim Salkeld, head of the Efficiency Unit observes that change management is an ongoing process within the Hong Kong Government. He elaborates on the role of the Efficiency Unit in identifying areas where improvements can occur and how each civil service staff can contribute to the overall efficiency of the department.

In this 2nd of a four-part series video he also describes the transformation that the Efficiency Unit itself has undergone as it morphed its role from a pure thinktank to  one that offers consultancy services. He offers insight into what the future role for the Unit will be in the years to come.