Intellectual Property Office of Singapore to develop one-stop IT system

By EgovAsia Editors | Sep 10, 2010

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NEC Asia Pacific (NEC) has been appointed by the Intellectual Property Office of Singapore (IPOS) to design and develop a one-stop IT system for all registrable IP in the country. Under this new system, the three domains of patent, trademark and design will be integrated into a common IT platform.

The intent of this new Registries IT system is to have a shared customer database so that the same customer who owns more than one type of IP can have a single view and similar user experience.  Such one-stop IT platform is not a common feature of IP Registries around the world. This new system is expected to be ready by end of 2012.  It will result in a more streamlined, expedient and cost-effective IP registration process that would be beneficial to both IPOS’ internal and external stakeholders.

Besides designing and developing the Registries IT system, NEC will also support and maintain the registries system hosted at the Government Data Centre over a period of three years.
 
Liew Woon Yin, Director-General, IPOS, “The new IT Registries system is part of IPOS’ continual efforts to deliver better service to its customers.  IPOS' Registry operations have developed over time from a manual, paper-based system, to harnessing IT for backend processing work, to providing online Internet e-services for our customers.  We now have the opportunity to leverage technological advances to deliver more value to our customers.  By refining our processes and building a common IT platform, we will streamline our operations for further ease of use as well as present a more uniform and consistent user experience. ”