New Zealand's Civil Aviation Authority deploys new service suite for one.govt portal

By eGovInnovation Editors | Feb 18, 2011

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SINGAPORE – The Civil Aviation Authority (CAA) has deployed a new service suite for its one.govt portal to help manage its growing network.

one.govt is an open network environment telecommunications service that connects offices of government agencies in New Zealand and allows agencies to achieve cost savings through collective buying and provides a platform to integrate other solutions such as voice, video, security and storage.

The new service suite deployed by Datacraft replaces CAA's existing WAN and telephony solution and includes one.govt WAN with Internet, Voice Gateway and Hosted IPT services based on Cisco UCM infrastructure.

"Our existing system required significant time and money to maintain," says Arthur Devitt, CIO, CAA. “Like many government agencies, we have limited resources to efficiently manage our own telecommunications platform. We looked for a trusted partner to help us reduce our dependency on internal resources while providing us with a reliable, cost-effective and future-proof solution."

Datacraft’s Hosted IPT solution offers a number of benefits over an on-premise system, including reduced setup costs, increased flexibility and scalability, improved security, and enhanced continuity of service.

The service also offers a number of optional components including hosted voicemail, advanced IP telephony monitoring and reporting, call accounting and presence. As a fully managed offering, the service contract includes support, monitoring, reporting and administration.

“The delivery of this service marks a major milestone for both CAA’s technology strategy and our own in growing our capability in providing Communications as a Service (CaaS)," said Robin Hartendorp, Managing Director, Datacraft New Zealand.

“We now have over 30 government and commercial clients that we deliver successful Unified Communications solutions to and are pleased to be recognised as a reliable strategic partner in this field,” he added.