The state of modernization in the public sector

By Unysis | May 10, 2010

     

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This paper represents the Unisys point of view on the independent quantitative research conducted in support of the Unisys Modernization Benchmark program. The survey was conducted via the web and fielded by Saugatuck Research Partner BusinessWeek Research Services in December 2007 and January 2008.

Governments and public sector agencies are challenged as never before – by shrinking budgets, the security imperative and more demanding constituents, who want better services and more value from tax revenues. That’s why modernization of IT assets, infrastructure and applications is of great importance to senior leaders at public sector organizations, especially as a means to modernize overall operations. So far, public sector organizations have not yet generated the expected value from their investments.

There is still a gap between capabilities and desired state and new investments are under intense scrutiny as budgets are tightening. However, there is considerable – and perhaps unjustified – optimism that both past and near-term investments will soon pay off. Those are the key findings of a recent independent study conducted by Unisys and Saugatuck.

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