BPM is hot in the public sector because civil servants realize that they are being more closely compared to their private sector counterparts. The BPM challenge in the public sector is daunting with human behavior as the biggest hurdle to make. But it can be done.
Within the healthcare organization, IT executives struggle with achieving efficiency in these processes because many IT systems are not integrated, process-centric or easily adaptable. This is where business process management (BPM) technology can help.
The goal of this paper is to help corporations of all sizes and across industries to identify areas where business process management (BPM) technology can offer the greatest return for their available resources today while providing a technology foundation to support future initiatives.
