business process management

Research firm Gartner has identified prospects for business process management (BPM) in 2011 and beyond.

Experts agree that Business Process Management (BPM) is a requirement for service oriented architecture (SOA). Here are 10 steps to a business-driven SOA from a business process orientation using IDS Scheer’s SOA methodology.

The French National Health Insurance Fund for Salaried Workers (CNAMTS) has improved service quality and reduced paper handling in its operation with the adoption of EMC's Documentum Xcp technology.

Companies aiming to optimize performance and boost their bottom line need to continuously improve their core processes via Process Intelligence, which delivers process control at the strategic, tactical, and operational level.

Business process excellence is a new discipline that makes organizations fit for global competition. Because having optimized processes is the only way an enterprise can successfully assert itself as a competitive business in the global marketplace. For that reason, businesses of the future will rely more heavily on innovative solutions and process management to improve existing processes and develop new business models.

Technology is used technology in developed countries to help streamline business processes resulting in improve citizen service. According to Karen Copeland, a public sector specialist working for SAP, governments like Singapore are using business process management to improve efficiency, transparency, risk management, productivity and cost reductions. Governments across the world are deploying one-stop-shop services using technology and best practices to improve service delivery and program management.

Innovation in the public sector is not about making new applications and new gadgets, but about creating unique solutions that demonstrate powerful results and satisfy multiple objectives. Start with developing a strong understanding of their culture and their public mission.

Successful companies compete on process, not product alone. This requires clear insight into how the business is operating. It also requires the ability to make changes quickly—without risk.

BPM is hot in the public sector because civil servants realize that they are being more closely compared to their private sector counterparts. The BPM challenge in the public sector is daunting with human behavior as the biggest hurdle to make. But it can be done.

Within the healthcare organization, IT executives struggle with achieving efficiency in these processes because many IT systems are not integrated, process-centric or easily adaptable. This is where business process management (BPM) technology can help.