Institute of Systems Science

According to a Singapore government study, 88% of e-citizens believe local e-government services can be improved by utilizing Web 2.0 technologies. Citizens are calling for more effort to be made to push Web 2.0 communities.

A Singapore study has shown that 88% of e-citizens believe local e-government services can be improved by utilizing Web 2.0 technologies; while 81% think that government services and information should be made available through Web 2.0 communities and social networks.