This Nortel paper presents the complicated analysis and deployment aspects associated with successfully deploying a clinical-grade network, utilizing Nortel’s product portfolio as primary examples. One of the key aspects of a clinical-grade network is the consideration of use within the point of care (POC) context. The point of care is where the caregiver (physician, nurse, technician, orderly) happens to be when they need to make a decision regarding a given patient.
The public sector is usually the sector of society which most IT vendors are unsuccessful with, but IT solutions provider Nortel’s recent wins with various governments across Asia Pacific proves its clear competencies to provide stable and reliable technology to its customers.
Hoping to improve customer service and enhance communications to its constituents, the Porirua City Council in New Zealand has recently chosen to deploy a new unified communications solution provided by Nortel and partner Gen-i.
Nortel has recently won significant public sector deals in several countries across the Asia Pacific region that cover a range of emerging networking technologies including Unified Communications (UC), Ethernet Routing Switches, contact center deployments and virtual collaboration environments.
Technology is proving to be a major catalyst in helping healthcare service providers enhance patient care, raise staff productivity while reducing operating costs. Gerard Anthony, leader of healthcare solutions at Nortel Asia, cites some of the solutions that hospitals in Asia are using to achieve better patient service while keeping costs down.
Hospitals, like any other business, are constantly on the lookout to trim the fat in their operations while satisfying the urgency of improving patient care. Hospitals like Bumrungrad, Kyushu University Hospital, King Fahad Medical City hospital and Taiwan Mobile Healthcare Services have shown that information technology has enough innovation to meet the business needs of hospital - improve patient care.
In an industry where the ability to respond quickly and reach the right person at the right time is crucial, unified communications represent an unprecedented opportunity to streamline communication processes and improve the quality of patient care. Physicians, nurses, staff and patients can have secure, anytime access to the information they need — and to each other. With a unified communications solution that integrates all communications tools into a single interface, critical information can be exchanged by voicemail, text messages or even video.
In the event of a pandemic, how would can government departments fulfil its duty of service to the citizenry and businesses that operate in the country? This Nortel paper describes options available for organizations that use communication extensively to fulfil customer service needs. With the current Influenza A H1N1 pandemic looming across most parts of the world, it offers workable insights into how organizations can continue to serve customers even as restrictions to travel stand between companies and their customers.
The provision of public healthcare is a very hot topic almost anywhere in the world. By default the burden of provision falls under the government. Governments and healthcare administrators understand and agree upon that information technology has proven itself to be important in the efficient delivery of healthcare services.
Effective medical decision-making is based upon information that must be drawn from a range of different sources within the hospital environment. In the Emergency Department (ED), a patient may be cared for by a number of different caregivers who may require information from a number of hospital information systems. This report looks at how the Nortel Agile Communications Environment Sandbox can be employed to facilitate more effective communication solutions in the ED.
