As Asian utilities continue to explore ways to improve energy efficiency, sustainability, energy security, IDC Energy Insights forecasts smart grid implementations in Asia-Pacific, both pilots as well as large rollouts, to gain momentum in 2012.
India's Bureau of Energy Efficiency (BEE) has partnered with IBM to create the country’s first smart grid project as part of the National Mission for Enhanced Energy Efficiency (NMEEE).
When New York Power Authority implemented SAP Customer Relationship Management and Billing for Utilities, it reduced monthly billing error rate of 15-35 percent, minimized billing discrepancies and linked billing with the general ledger. The process automation also generated monthly savings of over $10,000 and increased customer satisfaction levels.
A new study published by IDC Energy Insights indicates that investments in information and communications technology (ICT) spending by utilities in North America will increase by an average of 4% in 2010, as the industry recovers from the recession and benefits from the infusion of federal funds through the American Recovery and Reinvestment Act (ARRA).
Bhutan government’s investment arm drives economic development by adopting SAP for Utilities solution.
With issues such as climate change, renewable energy and smart metering, the Australian utility industry is abuzz with many opportunities that can benefit from ICT innovation and investment.
