On-demand call center
On-demand call center
In the event of a pandemic, how would can government departments fulfil its duty of service to the citizenry and businesses that operate in the country? This Nortel paper describes options available for organizations that use communication extensively to fulfil customer service needs. With the current Influenza A H1N1 pandemic looming across most parts of the world, it offers workable insights into how organizations can continue to serve customers even as restrictions to travel stand between companies and their customers.
Knowledge Central Multiple
Knowledge Central
This white paper discusses in detail Android.Opfake, malware written for Android devices that use dummy sites that demand payment for applications or content through Short Message Service (SMS) messages.
Consumerization of IT is very likely to increase in importance as new and more intelligent devices invade the workplace. This paper examines the impacts of this phenomenon and its security implications for the enterprise.
As Saint Paul School (Escola São Paulo) in Macau moves to a technology-rich learning environment, it required a robust networking infrastructure to support the technologies used to change pedagogical strategies. H3C designed the new network infrastructure.
A systems integrator redesigned and re-engineered the architecture of a large government customer to create a consolidated, standardized, and centrally-managed server and storage platform in a virtualized environment.
