Citi, IBM and Streetline recently announced a $25-million credit facility to fund innovation in parking and help transform cities around the globe.

Whereas businesses use BI tools to increase profit, public organizations use it to drive social programs and improve service to citizens and the business community. Cecil Ko, general manager for SAS Institute's Hong Kong business, discusses some of the challenges that public sector organizations must tackle to address the growing demand of an increasingly active citizen.

In 2006, China Eastern Airlines implemented an enterprise data warehouse developed using Oracle technology. The company’s rapid growth and desire to improve business intelligence prompted the implementation. The data warehouse integrates information from different business areas, giving senior managers a unified view of the company and supporting decision-making.

Nanyang Technological University (NTU) supports its 31,400 student population with a 2,700-strong faculty. It needed a way to track individual student performance on a yearly basis throughout their time in the university. This paper describes the selection process and eventual deployment of QlikView, which it used to track, analyze and report on each student from admission to graduation.

eGovasia spoke to Gregory Wong, head of public sector at SAS Asia Pacific, to discuss some of the issues faced by IT executives from the public sector as they debate the merits and challenges of analytics and business intelligence.

Use of business intelligence tools and techniques applies to the public sector just as they do to private enterprises and SMBs. Shanmuga Sunthar, solution head, enterprise intelligence platform, SAS, discusses the value of BI to public organizations and talks about some of more recent BI usage in the Singapore Government.